Order Create

A customer/reseller needs to subscribe to this event to get updates related to Order Created via API. If the Order creation is successful Ingram Micro will notify the customer of all the details related to a Order using this webhook. In the event, we have an error creating a Order, an error message will be notified via webhook as well.

 

Notification Event Event code Sub-event code Description
Async Order Create IM::created IM::async_order_create  Order Create

 

Sample JSON payload


{
  "topic": "resellers/orders",
  "event": "IM::created",
  "eventTimeStamp": "2026-10-11T05:23:09.01Z",
  "eventId": "6YWJ4CJGKCHI3JAYWY",
  "resource": {
    "eventType": "IM::async_order_create",
    "customerOrderNumber": "ADT-10-Q1",
    "billToAddressId": "000",
    "orderSplit": false,
    "processedPartially": false,
    "purchaseOrderTotal": 351.92,
    "resellerInfo": {
      "countryCode": "US"
    },
    "shipToInfo": {
      "contact": "DANA BUYER",
      "companyName": "QA TEST CO",
      "addressLine1": "100 MAIN ST",
      "city": "IRVINE",
      "state": "CA",
      "postalCode": "926180000",
      "countryCode": "US"
    },
    "endUserInfo": {},
    "orders": [
      {
        "numberOfLinesWithSuccess": 1,
        "numberOfLinesWithError": 0,
        "numberOfLinesWithWarning": 0,
        "ingramOrderNumber": "20-W1MXX",
        "ingramOrderDate": "2026-10-10",
        "notes": "EU-CNT-CNTRY-CODE # US",
        "orderType": "D",
        "orderTotal": 351.92,
        "freightCharges": 0.0,
        "totalTax": 25.31,
        "currencyCode": "USD",
        "lines": [
          {
            "subOrderNumber": "20-W1MXX-11",
            "customerLineNumber": "002",
            "lineType": "P",
            "ingramLineNumber": "001",
            "globalSkuId": "A300-RG1154",
            "lineStatus": "In Progress",
            "ingramPartNumber": "RG1154",
            "vendorPartNumber": "5WS0A23825 ",
            "vendorNumber": "6126",
            "extendedUnitPrice": 326.61,
            "notes": "1YR POST WARR DEPOT            SVCS || EU#- 007189104 QA TEST CO || MC#C || EUSR NAME:QA TEST CO || EUSR ADD1:100 MAIN ST || EUSR CITY:IRVINE || ST: CA  ZIP: 92618       CTRY: US || EUSR CONT:DANA BUYER || EUSR PHON:5555550100 || EUSR EMAL:dana.buyer@testco.example",
            "unitPrice": 108.87,
            "quantityOrdered": 3,
            "quantityConfirmed": 3,
            "quantityBackOrdered": 0,
            "shipmentDetails": {
              "carrierCode": "VL",
              "carrierName": "VIRTUAL",
              "shipFromWarehouseId": "40",
              "shipFromLocation": "Carol Stream, IL",
              "signatureRequired": "false"
            },
            "endUserInfo": {},
            "warrantyInfo": {}
          }
        ],
        "links": [
          {
            "topic": "orders",
            "href": "/resellers/v6.1/orders/20-W1MXX",
            "type": "GET"
          },
          {
            "topic": "orders",
            "href": "/resellers/v7/orders/20-W1MXX",
            "type": "GET"
          }
        ],
        "additionalAttributes": [
          {
            "attributeName": "contractNumber",
            "attributeValue": "UK00180--10"
          }
        ]
      }
    ]
  }
}